At Xmas Decor Shop, we understand that the magic of the holidays often lies in the timely arrival of your cherished decorations and heartfelt gifts. Our delivery services are designed to bring joy right to your doorstep, no matter where you are in the world. Read on to learn more about how we ensure your personalised holiday treasures arrive safely and on time.
Shipping Options
We offer two convenient shipping methods to suit your needs:
- Standard Shipping: For a flat fee of £12.95, we use trusted carriers like DHL or FedEx. This option ensures your order is delivered within 10-15 days after dispatch, perfect for those who want their items a little sooner.
- Free Shipping: For orders over £50, we provide free shipping via EMS. This economical option delivers your order within 15-25 days after dispatch, ideal for budget-conscious shoppers who still want quality service.
Processing Time
Each of our products is crafted with care and personalisation, which requires a bit of extra time. Please allow 1-2 days for us to process your order before it is dispatched. This ensures that every personalised bauble, candle, or card is perfect and ready to become a part of your holiday memories.
International Delivery
We ship globally, connecting joy-seekers from Aberdeen to every corner of the world (excluding Asia and a few remote areas due to logistical constraints). Wherever you are, we strive to make your holiday decorating seamless and magical.
Tracking Your Order
Once your order is on its way, you will receive a tracking number via email. This allows you to follow your package’s journey and anticipate its arrival, adding to the excitement of the season.
Returns Policy
If for any reason you are not completely satisfied with your purchase, you may return it within 15 days of receipt. Please ensure the item is in its original condition, and contact our customer service team at [email protected] to initiate the process.
Our Promise to You
As your dedicated artisans of holiday cheer, we are committed to delivering not just products, but experiences. From our family in Aberdeen to yours, we thank you for trusting us to add a touch of personal magic to your celebrations. Should you have any questions about delivery or need assistance, our team is always here to help.
Happy decorating, and may your holidays be filled with love, joy, and timely deliveries!